Privacy Policy

What information do we collect?
Personal data refers to any data, whether true or untrue, that can be used to identify you on its own or in combination with other data that we have or have access to.
We wish to assist you in your grocery purchase. To that end only we seek, store and use your personal data we collect.
Some of the types of personal data we may collect include:

  • Name
  • Job title
  • Office/Home Address
  • Telephone number
  • Email
  • Demographic information such as postal code, preferences and interests
  • Other information relevant to customer surveys and/or offers

For what purposes do we use your personal data?
We may use your personal data for the purposes set out below. Please note that not all of the uses below will be relevant to every customer.

  • Account maintenance, including administering any customer loyalty or rewards programs that are associated with your account
  • Customer service
  • Service or product improvement and customisation
  • Customer engagement
  • Contests and other promotions
  • Marketing communication
  • Third party social networking, which may be integrated in our sites or application for the purpose of running contests, allowing you to share content with friends, etc
  • Website improvement and customisation
  • Website community features such as sharing picture, videos artwork or other messages or content
  • Website viral feature, which allow you to easily share certain news, product information, promotions, wish list items or other content with family members and friends (typically using names and email addresses)
  • Order fulfilment
  • Other general purposes (e.g. website security, internal research, etc)

We take all reasonable steps, including implementing reasonable technical and organisational measures, to protect the confidentiality and security of your personal data collected through the various methods described in this Privacy Policy.

How we use cookies ?
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following way:

  • Look for the box in the Your Account section in the website where you can indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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